error 1904 when installing cc-modeler
Update: June 2009. The main cause of this problem was a conflict with the ChartFX graphing components. This was resolved in Version 2.1.06 If you are encountering an error1904 when installing an older version of cc-Modeler, first upgrade to the latest version.
The following is excerpted from Microsoft Knowledgebase articles.
When you try to install cc-Modeler from the setup file (CCMInstall.exe), you may receive a Windows Installer error message similar to the following:
Your options are to click Cancel, Retry, or Ignore. If you click Cancel, a message appears asking whether you want to quit Setup. If you click Retry, the error message reappears. If you click Ignore, Setup continues. However, then when you start cc-Modeler Pro you will receive a fatal error message
This problem can occur when one of the following conditions is true:
Use one of the following workarounds appropriate for your situation.
Register the File Manually
To register a specific file again in the registry, while you are working in Microsoft Windows, follow these steps:
1. Click Start and then click Run.
You should receive a message that the file is now correctly registered. If you receive a message that the file is still not registered, try the other workarounds.
Close other running programs
a) Make sure that there are no other programs running, especially anti-virus programs. Use Task Manager (Ctrl/Alt/Del) to end running applications by selecting each one in turn and clicking 'End Task')
Note that we have found that some Cisco applications can cause conflicts when installing cc-Modeler, so ensure that you have closed any of these.
b) Use MSCONFIG to ensure that the computer is running as cleanly as possible. For additional information about how to run MSCONFIG click the link below to view the article in the Microsoft Knowledge Base:
Empty the Temp Directory
The Temp folder may contain files that are interfering with the installation of
cc-Modeler. To remove these files, navigate to the Temp folder, which is usually located in the root folder of the system hard disk (C:\Temp). Display the contents of the Temp folder with details, and delete files that were not created on the current date.